Account Manager for Business Revenue (M/F)

We are recruiting for one of our client, a leading European bank with an international reach, an Account Manager for Business Revenue.

Our client has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors.

ROLE AND RESPONSABILITIES

• Produce invoices, following client specifications and procedures

- Provide to the clients their invoices according to what was stipulated in their contracts
- Assure a correct set up of new clients and products in EBR (internal billing tool)
- Analyse and solve billing issues
- Assure the back up in the invoices treatment
- Be the connection between operations, IT and Relationship Managers in order to provide an excellence service to the client
- Billing process follow-up
- Accounting follow-up
- Accruals calculation

• Management of the activity

- Check all the anomalies reports from the system and correct them as well as inputting new data (accounts, currencies among others)
- Update system
- Produce invoices: follow each client-specific procedure
- Perform monthly justifications on sensitive accounts, daily payments follow-up and correspondent postings

• Ensure client satisfaction

- Follow up on queries/clients/invoices
- Reply to all clients’ requests by e-mail, fax or telephone
- Provide all the information needed to inform clients and answer clients’ queries
- Provide liable and regular information to the client
- Send reports to client in accordance with their specificities and requests.

• Projects

- Participate in activities or projects relating to business development
- Respect the norms and standards of BNP Paribas Securities Services
- Perform tasks and/or participate in projects needed for the efficient achievement of BNP Paribas Securities Services objective

Profile

- Required level of education: High school

- Fluent in English (B1-B2) - mandatory

- Level intermediate of French (A2-B1) - mandatory

- Communication skills - oral & written

- Strong attention to detail

- Analytical Ability

- Ability to collaborate / Teamwork

Job Types: Full-time, Permanent